Print Room B2B Portal

Repeat customers and internal teams needed a better structured account experience than a standard storefront or isolated toolset could provide.

Customer access, quotes, collections, order visibility, and operational workflows were spread across several systems with inconsistent ownership and UX.

Built a headless portal on Hydrogen that connects Shopify account data, Supabase-backed workflows, and Monday.com operational visibility into one customer-facing system.

Led architecture, auth and permissions design, product workflow shaping, and implementation across customer and admin routes.

• Balancing Shopify as a commerce layer with custom customer workflow needs
• Managing role-based access and multiple integration points
• Keeping future growth possible without forcing a full platform rewrite

• Positioned the portal as an evolving foundation rather than pretending every planned area is fully shipped
• Kept public framing focused on core flows instead of placeholder modules

• Created a scalable home for customer access and account workflows
• Unified several disconnected operational touchpoints behind one product surface
• Strengthened the portfolio’s headless commerce and systems architecture story